PMP vehicle safety comes in all sizes By Peter Young As a pest management professional (PMP), you focus on the work you and your employees do for your customers, from inspections to exterminations. But it’s important to remember that your employees travel to customer locations multiple times each day. Did you know that transportation incidents… [Read More]

Why you need complete “Care, Custody and Control” coverage By John Culotta When you buy a General Liability (GL) insurance policy, you expect that you will be covered for damages caused as a result of your treatment on a customer’s home or business. You may be wrong. Typical GL policies cover damage to real and… [Read More]

Are you covered for monetary losses? By John Culotta Standard liability insurance coverage protects pest management professionals (PMPs) in case their operations result in property damage or bodily injury to a third party. But with the emergence of bed bugs in recent years as an industry wide issue, many have found that this coverage may… [Read More]

Take control of your insurance costs By John Culotta Insurance premiums can seem like an expense for which you have little control. You pay your premium and hope your claims are paid quickly and fully. But it doesn’t have to be that way. If you maintain a good loss history, you have the ability to… [Read More]

Training: Your best investment By John Culotta When you started your pest control business, you may have worked alone, treating every home and business and personally greeting every customer. Now, as you’ve grown from a one-man outfit to one that employs a handful of people or more, it’s your employees who are on the front… [Read More]

5 Ways to Beat Heat Treatment Risks By John Culotta Thermal heat treatment has emerged as the most effective way to eradicate bed bugs, providing more consistent results than either pesticides or freezing. Plus, some of the early concerns about heat treatments (namely, property damage) have been addressed as pest management professionals (PMPs) refine their… [Read More]

Contract Language Can Keep Bed Bug Complaints from Biting You By Steve Buckley My colleague John Culotta has written in recent years about the growing problem with bed bug infestations in the United States, cautioning pest management professionals (PMPs) to educate their customers, manage their expectations about the effectiveness of treatment, and have the right… [Read More]

Insect Detection Dogs: Is Your Investment Protected? By John Culotta Many pest management professionals (PMPs) know the value of using dogs to sniff out the scent of termites inside walls, where the pest’s telltale trails can escape a human’s trained eyes. These canines are more than a PMP’s best friend. In fact, I have seen… [Read More]