How to Improve Customer Service: Communication is Key By John Culotta Customer retention is often as important as recruitment. According to Briostack, acquiring a new customer is six to seven times more expensive than keeping an existing one, making it a devastating loss when a customer cancels their contract. However, most of the time, when… [Read More]

Protecting Your Fleet By Peter Young The commercial fleet industry has experienced significant changes in recent years. Economic factors including supply chain delays, inflated repair costs and various increased risk exposures have contributed to a hard insurance market driving up commercial fleet costs for businesses throughout the industry. To view full newsletter, download below: