Time to Adjust the Sails: How Climate Change is Altering the Pest Control Industry By John Culotta When the weather changes, the phones at pest control businesses start ringing. Different pests come out of hiding or hibernation to find their new home, food source or hunting ground. As a result, clients see an increase in… [Read More]

Going Green this Spring Actionable advice pest control businesses can use to build a sustainable program By John Culotta While good for the comfort and safety of homes and businesses, many pest control tactics are, unfortunately, not environmentally friendly. In recent years, pest management professionals (PMPs), scientists and legislators alike have taken action to correct… [Read More]

How to Improve Customer Service: Communication is Key By John Culotta Customer retention is often as important as recruitment. According to Briostack, acquiring a new customer is six to seven times more expensive than keeping an existing one, making it a devastating loss when a customer cancels their contract. However, most of the time, when… [Read More]