Rich oversees all claims operations for both Brownyard Claims Management (BCM) and Invision®, ensuring compliance with best claims practices. He oversees employee training and development, systems integration and performance evaluation, and he also serves as liaison with Arch Insurance Company for third party claims administration.

For over 30 years, Rich has been an integral part of the Brownyard Group team, forging quality business relationships and friendships within the industry and striving to achieve the most fair and responsible results for clients. During his time at Brownyard, he has been Vice President and Assistant Vice President of BCM, Claims Manager and Claims Examiner.

Prior to joining Brownyard, Rich served as Vice President for Casualty Claims at the Robert Plan Corporation. He also held many claims roles at Allstate Insurance Co., from Claim Examiner to Market Claim Manager. He has a B.A. in Economics from Susquehanna University and is a certified Casualty Adjuster in New York and other states.