Contract Language Can Keep Bed Bug Complaints from Biting You
By Steve Buckley
My colleague John Culotta has written in recent years about the growing problem with bed bug infestations in the United States, cautioning pest management professionals (PMPs) to educate their customers, manage their expectations about the effectiveness of treatment, and have the right insurance coverage in place.
But there is another important precaution that PMPs should take before beginning bed bug treatment: knowing what to watch for and what to avoid in customer contracts. The specific issues that arise when treating bed bugs means that your contracts should have specific language.
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