Four ways to prevent termite claims
By John Culotta
Bed bugs have grabbed much attention among pest management professionals (PMPs) in recent years, and rightfully so. They have proved frightening to those affected, difficult to eradicate and the source of many claims against PMPs. But termites also remain a big part of most pest control businesses, demanding attention to avoid costly claims … not all of which might be covered by your insurance policy. Here are four ways PMPs can protect themselves when doing termite treatments and inspections:
1. Use video.
Photographing an inspection is good; taking video is even better. Whether the inspection is inside or outside, using video with a time and date stamp provides visual evidence that there was no damage, mud tunnels or other signs of termite infestation. If hidden termite damage is discovered months later, video evidence can really limit the claims brought against you and strengthen your defense if you do incur a claim. The good news is that, given the quality of video on today’s smartphones, there is no reason to invest in an expensive video camera. Just use your phone or inexpensive video camera to document your work. Then upload the video to your computer … and remember to back up your system.
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