About Us

At INVISION, we understand that every claim comes with its own set of challenges. Our mission is to provide clarity, insight, and results through meticulous investigations and expert risk management. Whether you’re handling routine claims or complex high-profile cases, our team combines decades of industry experience with advanced investigative resources to deliver solutions you can trust.

Our Approach

We combine experience, collaboration, and resources to provide thorough and reliable investigations. Our team works seamlessly to ensure every case is handled efficiently, with integrity and attention to detail. Supported by a nationwide and international network of operatives, we scale our resources to meet the needs of any claim, from routine matters to complex multi-jurisdictional cases.

Meet Our Management Team

Our leadership team brings decades of experience in claims investigation, risk management, and legal oversight.

Richard G. Randazzo, President

Richard Randazzo is a well-established professional involved in claims administration and liability insurance matters.

With over 50 years’ experience in claims investigation, Rich offers INVISION clients breadth and depth in all facets of claims-related matters. His background also includes more than 30 years’ experience in claims management.

Rich has managed all classes of property and casualty insurance, including private passenger and commercial auto, homeowner, commercial general liability, inland marine, commercial property and employment practices. Rich’s background also includes skills in independent claim and legal file auditing. In addition, he is a highly effective mediation/arbitration representative and claims negotiator.

Carol Meriam, Esq., Claims Manager

Carol Meriam is an attorney with over 30 years of legal experience and over 15 years of experience in claims management. She has managed claims in all classes of property and casualty insurance with levels of exposure ranging from straightforward claims to claims with complex issues and protracted litigation. Her excellent critical thinking and analytical skills assist in resolving conflicting information and reaching well-supported conclusions.

Elizabeth Fraser, Claims Investigations Specialist

Liz Fraser joined Invision in 2016. She has over 35 years’ experience in all divisions of the Property and Casualty insurance Industry concentrating on regulatory compliance, quality auditing and claims investigations. Her analytical skills and expertise allow her to provide superior service in all aspects of claims investigation and litigation support.

Since joining Invision, Liz has consistently provided clients with exceptional handling of their investigative matters. She has established a proven track record in delivering a timely, thorough, and high-quality results while keeping costs to a minimum.

How Can We Help You?

Invision
21 Maple Avenue
Bay Shore, NY 11706